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Disclaimer

  • Always Test First

While allergic reactions are extremely rare and unexpected, LVL UP PHX, cannot be responsible for allergies to products and resultant ailments, if any. We strongly suggest that you patch test any new product before using. If any redness occurs do not continue use.

  • Any products being sold under LVL UP PHX, name is not meant to treat, diagnose or cure any diseases or ailments. Use caution and common sense with any products on this site.

  • Use products only as directed

If any allergic reaction, rash or skin irritation occurs, discontinue use and seek medical attention as soon as possible.

  • Do not ingest products as they are for external use only.

  • Do not put products in eyes, nose or any other sensitive area.

  • Please be advised some of our products do contain nut oils.

  • Use caution in bathtubs/showers, as products may leave them slippery.

  • Our products are not recommended for use on very young children or babies.

  • Due to the delicate nature of children’s skin, our products should only be used on children who are not skin sensitive and do not have any skin allergies/skin sensitivities to fragrance, essential oils, oils or any other ingredients in our products.

  • Our products are made with skin and bath approved ingredients.

  • Please note: Even though we test our products extensively in house, the safety of our products has not been officially tested.

If you have concerns about any of our ingredients contained in our products, please email us with any potential concerns or questions before ordering, purchasing or using. Please email at lvlupphoenix@gmail.com

  • All our products are handcrafted; therefore, no two products will be the same. Please allow for slight variations in color and appearance. Product photos shown on website may vary slightly from products ordered/delivered, i.e. colors, decorations, etc. We recommend that you use our products while fresh and fragrant. We recommend using only one bath bomb per bath and using all other products wisely and sparingly

  • LVL UP PHX, is not responsible for any personal health, allergies, incidents, or mishaps from using LVL UP PHX products. By placing an order, you are certifying that you have read the ingredients and or have contacted us with any concerns or questions before ordering or using our products. You agree to hold LVL UP PHX, its owners, agents, partners and otherwise, harmless to any allergic reaction, incident or any other condition you or anyone else, may have or acquire by using any LVL UP PHX, products, regardless of the place of purchase.

  • Use caution and common sense with bath products.

  • Keep products out of eyes/nose and away from any/all sensitive skin/areas. Consult your physician if irritation persists.

  • Keep products out of the reach of children and pets. LVL UP PHX is not responsible for any personal health, allergies, incidents, or mishaps from using LVL UP PHX products.

  • By placing an order you are certifying that you have read the ingredients of our products and are agreeing to hold LVL UP PHX, its owners, agents and otherwise, harmless to any allergic reaction or any other condition you may have or acquire as a result of using any LVL UP PHX products regardless of place of purchase.

  • If you have any questions about any ingredients in LVL UP PHX products, please email us and ask about them prior to placing your order.

  • Please note: safety of products has not been tested.

  • Please remember that due to the delicate nature of Bath Bombs, Scrubs, Bath Salts, (and any other products from our website) items are packed properly for transport, however, they can crack or break during transport (shipping).

  • Although we do our best, certain things are beyond our control once they leave our facility. Bath Bombs and Bath Salts are still usable as their performance remains the same. Any and all items shipped from our company are still perfectly usable upon delivery.

  • Products are non-returnable, nonrefundable and non-exchangeable so please select carefully. Please make certain that your shipping address provided is correct when ordering products. Packages sent to wrong address and returned may be subject to additional shipping fees. Packages marked as “Delivered” by the USPS and claimed not to be received are not the responsibility of LVL UP PHX and must be addressed with your local post office.

  • All products, information and services used by or read by our customers/users agrees to indemnify, defend and hold harmless LVL UP PHX from any kind of liability, loss, claim and expense which include attorney fees related to your violation of this agreement. This disclaimer must be read before purchasing any of our products

  • LVL UP PHX products are delicate by nature. Purchases are packed properly for transport; however, they can be damaged during shipping. Although we do our best, some things are beyond LVL UP PHX’s control after they leave our warehouse. Bath bombs and soap are still usable even if cracked or damaged.

  • Please double check your shipping address when ordering products. Additional shipping fees may apply for returned orders with incorrect shipping information. Orders marked “DELIVERED” by USPS and claimed to be not received are not the responsibility of LVL UP PHX.

  • Please note any and all of our ingredients that we use in our products are for bathing/body purposes and are not safe to be consumed in any way.

Our Privacy Policy

All about Information Security

What type of information do you collect?


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.


How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

Click here to view which cookies are stored on your site visitors' computer. 

How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at LVLUPPHOENIX@GMAIL.COM or send us mail to: 111 E MAPLE ST FAIRBURY, IL 61739.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at LVLUPPHOENIX@GMAIL.COM or send us mail to: 111 E MAPLE ST FAIRBURY, IL 61739.